Voice

Land Line Plans

Below are plans offered for Residential and Business purposes. The Home Plus plan is for residential purposes only, if you would like an included call plan package for your business or home office, please contact us. We can tailor a plan to suit your needs.

Features

Local Calls
National Calls
Mobile Calls
1300 Calls
International Calls
Critical Information Summary

Home

$29.95

Local Calls
20c Untimed
National Calls
$1.98/2 hours¹
Mobile Calls
30c/min, 20c flagfall
1300 Calls
45c Untimed
International Calls
Critical Information Summary

Business

$34.95

Local Calls
20c Untimed
National Calls
$1.98/2 hours¹
Mobile Calls
30c/min, 20c flagfall
1300 Calls
45c Untimed
International Calls
Critical Information Summary

Home Plus

$49.95

Local Calls
FREE
National Calls
FREE
Mobile Calls
FREE
1300 Calls
45c Untimed
International Calls
Critical Information Summary

¹National Calls are charged at 11c per minute until a charged total of $1.98 is raised, the call is then limited to this rate per 2 hours. As an example a 3 hour phone call would cost $3.96.

If you need a new phone line connected at your premises then the following rates will apply. We will contact you to confirm which installation rate will apply prior to continuing with the provisioning of the service.

Connection TypeDescriptionFees
Churn You already have a land line service with another provider FREE
New Install - Existing Line Your premises doesn't currently have a telephone connection, but one was disconnected recently $66.00
New Install - Existing Line with Technician Your premises doesn't currently have a telephone connection, some cabling work is required $135.00
New Install - Full Installation with work at Exchange required Your premises doesn't currently have a telephone connection, work at the exchange is required and possibly on site $329.00

VoIP Plans

Planet Ozi is proud to announce we can now supply VoIP services to our customers as long as it is bundled with our new anytime quota ADSL plans or NBN services. Please see the below table for pricing on our VoIP services;

Features

Local Calls
National Calls
Mobile Calls
1300 Calls
International Calls
Critical Information Summary

VoIP 1

$5.95

Local Calls
10c Untimed
National Calls
10c Untimed
Mobile Calls
25c/minute
1300 Calls
45c Untimed
International Calls
Critical Information Summary

VoIP 2

$14.95

Local Calls
FREE
National Calls
FREE
Mobile Calls
19c/minute
1300 Calls
45c Untimed
International Calls
Critical Information Summary

Please be aware that these are VoIP services for residential users only, use of this service for a business nature or telemarketing/outbound call centre is strictly prohibited and will result in the service being cancelled. We offer custom VoIP solutions for businesses and enterprises though, please contact us for more information.

Important Notes
  • Before signing up to a VoIP Service you will need to read through our VoIP Service Schedule which contains the policies and requirements that directly affect your VoIP service
  • The service is provided month-to-month and is a separate offer to your internet connection
  • If your broadband connection however is cancelled this product cannot be used and will also be cancelled
  • Numbers provided by us cannot be ported to another carrier. If you require a new number and require this to be portable, you must discuss this with us at signup (additional fees may apply). Numbers ported to us as part of migration to the NBN are portable
  • It can take approx 10 business days to port a single number to and away from our network
  • We recommend that you enable QoS on your router to ensure that downloads, streaming and other bandwidth intensive applications do not degrade your VoIP service

Land Line Call Features

The services listed below are additional services that can be activated in conjunction with your land line. Each service has its own pricing. If a feature that you would like to use is not listed below, please contact us for more information on the service and any pricing applicable to that service.

Call Waiting

Charges: No charges for this feature

While you are using your basic telephone service, if someone tries to call you, you will hear a special tone. You can answer the second call and swap between calls using your handset.

Call Return

Charges: 45c per call, plus standard call charges if you proceed with returning the call.

Allows you to retrieve the number of your last unanswered call and return it should you choose (additional standard call fees apply).

3-Way Chat

Charges: 55c per call, plus standard call charges for the called parties.

Allows you to place a call on hold, make a second call and join the two calls in a three-way conference call.

Calling Number Display

Charges: $6.00 per month

Also known as CallerID, this feature lets you see the telephone number of a person calling your land line. You will require a compatible Caller ID handset.

Phone Duet

Charges: $7.95 per month

Also known as Fax Duet, this feature provides a second (auxiliary) number in addition to your current telephone service. Calls to the alternative number have a distinct ring to distinguish between the two numbers.

Silent Number

$5.00 per month

Prevents your number from being displayed when calling a third party. Will also prevent your number from being printed in phone books.

Call Forward

Charges: No charges for this feature, calls forwarded are charged at forward rates. For customers on unlimited national / local or mobile plans please be aware call charges are charged for diverted or forwarded calls at standard rates.

There are three kinds of call forward (call forward immediate, call forward busy & call forward no answer), cost of the connected call is charged at normal connection rates.

Call Back Busy

Charges: 45c per call, plus standard call connection charges.

Redials a busy number for you once it is no longer busy. Additional standard call rates also apply once the call is connected.

MessageBank

Charges: $7.00 per month

Callers to this service pay for the call as though you had answered the inbound call. No charges to access the MessageBank service from your land line. Additional fees apply for calling MessageBank from another line.

Line Hunt

Charges: $7.95 per month

Line Hunt lets you add as many lines as you need, yet only advertise one number. As calls come in on your main number, Line Hunt automatically finds the next free line and puts the call through.

Easy Call Control

Charges: $4.95 per month

This feature lets you control the types of calls that can be made from your land line.

VoIP Call Features

Currently there are no VoIP call features available. We are working on proving on demand silent numbers, call waiting and a message bank service. If you would like to be alerted when these services will be available, please contact us.