Service Outages

We will keep this page up-to date with service outages that are affecting a number of people with incidents from our carriers network and our own. This page will not have updates for individual service outages, or minor localities such as a local Exchange connectivity issue. This page will be updated as information comes to hand.

We also provide a link for current registered Mass Service Disruptions. Several factors can lead to a MSD being registered such as natural disasters, extreme weather conditions and instances where our facilities have been damaged through no fault of our own. When an MSD is applied to your area the Customer Service Guarantee performance standards will not apply for the duration of the Mass Service Disruption.

There are currently no known outages within our network.